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Date |
News |
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OCT 2021 |
OCT 2020 We are pleased to announce that Total Web Solutions has been issued with a PCI DSS 3.2.1 Certificate of Compliance. Click here to view the latest certificate. Link here |
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SEPT 2020 |
SEP 2020 We are pleased to announce that Total Web Solutions has been issued with a PCI DSS 3.2.1 Certificate of Compliance. Click here to view the latest certificate. Link here |
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SEPT 2019 |
SEP 2019 We are pleased to announce that Total Web Solutions has been issued with a PCI DSS 3.2.1 Certificate of Compliance. Click here to view the latest certificate. Link here |
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JULY 2019 |
Total Web Solutions has now been an ICANN Accredited Domain Registrar for 20 years! When looking to register Domain Names you need a company you can trust to deliver excellent service and support. Our knowledge and experience in this field means you can be sure your domains are safe with us. Check and register domains. Link here |
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JULY 2019 |
We are proud to announce that we have been awarded a place on the prestigious G-Cloud 11 procurement framework. Our Cloud hosting platform is available for any organization operating within the public sector. See our Cloud hosting packages. Link here |
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JUN 2019 |
Reserved .uk domain names which were not registered by 25th June 2019 at 06:00 BST (UTC+1) are now subject to a release process that will take place between 1st July and 5th July 2019. Link here |
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SEPT 2018 |
Total Web Solutions has been issued with a PCI DSS 3.2.1 Certificate of Compliance. Click here to view the latest certificate. Link here |
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JAN 2018 |
Total Web Solutions is nearing the completion of its General Data Protection Regulation (GDPR) audit and has created a GDPR web page to inform customers and suppliers about what measures we will employ to achieve GDPR compliance. Link here |
The Code of Practice can be downloaded here
Click here to download the Code of Practice
(PDF Format)
Terms and Conditions
Our terms and conditions can be downloaded here
Click here to download the Terms and Conditions (PDF Format)
The Acceptable Usage Policy can be downloaded here
Click here to download the Acceptable Usage Policy
(PDF Format)
If you need to contact us then you should use the secure
ticketing system located in your control panel.
This reduces the security checks we have to perform to ensure the authenticity of your request and so will speed up the reply to your query.
Should you not have access to your control panel then you can use the contact form located
here. We may have to perform additional security checks before we can deal with your enquiry, and this can slow down our response.
In all instances we will acknowlege receipt of your query within one working day. If the nature of your enquiry is straightforward we aim to provide a resolution to your query within one working day from when we acknowledge receipt of your initial enquiry.
In some instances we may require further information to assist us in resolving your enquiry. For more complex enquiries we may need more time to investigate but we will let you know if this is the case.
Please refrain from submitting multiple requests for the same query, as this can impede our response times. If you wish to provide us with additional information to your initial query, then this acceptable.
